i3 POS Support has received some calls requesting additional information be displayed on the Ingenico Lane/5000 and iSC250 screen.

Microsoft has recently released Windows 11, their newest offering for PC Operating Systems. Often, people think that it is a good idea to upgrade to the latest and greatest software, but that is not recommended for stations running Counterpoint.

In addition to items, Counterpoint offers other label jobs that you can print, including Customer Labels. You can use customer labels to do things like print labels for mailings using common label formats from Avery.

To import data into Receiving you will need a source file. A CSV file is the preferred file type

Occasionally, you might need to change how a credit was applied to a customer’s account. It might have been applied to Open and left as an open credit on the customer’s account. Or the credit might have been applied to the wrong document. The Reapply A/R Documents Utility allows you to choose how a credit is applied.

i3 Point of Sale values your business. We are your partner in business and have the desire to provide personal and exceptional customer service. Therefore, we are proud to offer our clients Emergency After Hours Support.

Item Attributes are 6 additional fields that you can use to define information about the item that might not have another field in Counterpoint. You can even define the label of the field and what information can be used in that field. Item Attributes can also be used when filtering items or running reports.

If you need to include additional information on a line-by-line basis in Purchasing and Receiving, you can use Line comments. Each line of a receiver can have up to 3 comments associated with it. These comments are printed on purchasing documents.

Counterpoint supports the use of Profile fields to add/collect additional information on records