Counterpoint and Windows 11 – DO NOT UPGRADE

Microsoft has recently released Windows 11, their newest offering for PC Operating Systems. Often, people think that it is a good idea to upgrade to the latest and greatest software, but that is not recommended for stations running Counterpoint.NCR goes through a testing process to certify Counterpoint to work with Windows operating systems, and as of November 2021, NCR has not yet certified Windows 11.

Why Shouldn’t I Update Windows?

There are a few reasons not to upgrade:

  • No guarantee that Counterpoint functions will open correctly (e.g., Reports or Custom functions)
  • If Counterpoint errors occur and NCR support is required, they might deny assistance because Windows 11 is not yet certified
  • Your PCI Compliance might be affected by using a non-certified operating system

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