Hospitality: 800-683-2778 | Retail: 877-809-9980

How PIN Credit Can Affect Your Bottom Line

With the implementation of EMV for credit and debit cards, card brands have been moving toward PIN transactions for credit cards. PIN entry has long been used as a security feature on debit cards, and credit cards are moving toward this technology too. As cards begin to require PIN entry, if your business is not accepting PIN entry, you may get chargebacks for transactions where the PIN was not entered.

Types of PIN Cards

There are three ways that a card can be set up regarding PIN entry:

PIN Entry	Explanation	Potential Effect on Your Business
PIN Irrelevant	PIN entry is not required by the card	N/A
PIN Preferred	PIN entry is preferred though not required	If PIN entry is not implemented or bypassed/skipped and the customer disputes the charge, a chargeback might occur depending on how the card brand rules on the transaction
PIN Required	PIN entry is required even if PIN entry is bypassed	If PIN entry is not implemented or bypassed/skipped and the customer disputes the charge, a chargeback will occur

What You Need

To accept PIN based credit transactions through Counterpoint, you need:

Counterpoint version 8.5.4.1+
Either:

An Ingenico iSC250 payment terminal with your processor’s encryption key
A Lane/5000 payment terminal with your processor’s encryption key

PIN Transactions enabled through NCR Secure Pay

What to Do Next

If you aren’t sure if your Counterpoint environment or payment terminal can accept PIN credit transactions, please email [email protected].

Metrics for Monitoring Business Health – Part 6: Transactions

Find ways to increase the number, average amount, and number of lines on all your business transactions.

Update Tax Rules in Counterpoint

Every year it is important to review your tax settings to make sure you are collecting the right taxes.

Year End Procedure for Fiscal Year October 1 – September 30

If your fiscal year ends on September 30, you need to read this article to learn more about this procedure.

Metrics for Monitoring Business Health – Part 5: Sales by Customer Type

Learn how to calculate and leverage this metric for optimizing marketing strategies and targeting top customer groups.

Markets Served

Restaurants
Hotels
Retail

Point-of-Sale Solutions

NCR Aloha
NCR Silver
NCR Counterpoint
Clover

Support & Training

Training
24/7 Help Desk
Professional Services

Online Store

Paper
Adapters
Cash Drawers
Printers
Cables
Supplies
Power

About i3 Verticals

Contact Us
Testimonials
Privacy Policy
Agent Bank Program
Pay My Invoice
Terms and Conditions
Coronavirus Response Resources

[email protected]

Hospitality

800-683-2778
[email protected]

Retail

877-809-9980
[email protected]

i3 Verticals, LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA | i3 Verticals, LLC is a registered ISO of RBS Worldpay | i3 Verticals, LLC is a registered ISO of Deutsche Bank, USA, New York, NY i3 Verticals, LLC is a registered ISO/MSP of Merrick Bank, South Jordan, UT | i3 Verticals, LLC is a registered ISO of Harris NA, Chicago, IL | i3 Verticals, LLC is a registered ISO of Fifth Third Bank, Cincinnati, OH Copyright i3 Verticals, LLC © 2019. All Rights Reserved.