Hospitality: 800-683-2778 | Retail: 877-809-9980 PAY MY INVOICE

Touchscreen Code Basics

Touchscreen codes are the basis of the buttons used in Touchscreen Ticket Entry. Each Point of Sale station can have a unique Touchscreen code, if necessary, but one Touchscreen Code is often used for multiple stations so that a user has the same buttons available even if they work at multiple stations.

Make a Copy of Your Touchscreen Code

It is a best practice to make a copy of the touchscreen code you intend to edit. This ensures that if you make changes that are not as you intended, you can revert to the original touchscreen code and try again to make changes.
  1. Select Setup → Point of Sale → Touchscreen Codes
  2. Enter a New Touchscreen Code name
  1. Press Enter
  2. Click the Copy From button in the Toolbar
  3. Select a Touchscreen Code to copy from
  4. Click OK
  5. Change the Description
  1. Click Save

Assigning Touchscreen Code to a Station

  1. Select Setup → Point of Sale → Stations
  2. Enter or look up the station
  3. Click the magnifying glass next to Touchscreen code
  1. Choose the new Touchscreen Code
  1. Click OK
  2. Click Save
  3. Repeat for other stations

Editing Touchscreen Codes

Tabs of the Button Editor

  • General – Define settings for the buttons as a whole including:
    • Style of the buttons
    • Size of the buttons
    • How many buttons appear in each section
    • Default font for buttons
  • Buttons – Define the action and appearance of individual buttons and pages of buttons
  • Layout – Define where button sections are located
  • Totals – Define how the totals section appears
  • Options – Define if each line will ask for a quantity

Navigating in the Button Editor

Using the Buttons tab, you can navigate between pages of buttons two ways:
  • Selecting a page from Page drop-down menu
  • Selecting a button in one of the button panels, and following the Button Page path

Using the Page Drop-down

This method for navigating to another page of buttons is the fastest method, but it does not validate that the user can get to the page.
  1. Select Setup → Point of Sale → Touchscreen Codes
  2. Enter or look up the Touchscreen code
  3. Click Button Editor
  4. In the small Button Editor window, click the Buttons tab
  1. Click the Page drop-down
  1. Select a page from the list
  2. The buttons in that page display

Using the Button Page Path

  1. Select Setup → Point of Sale → Touchscreen Codes
  2. Enter or look up the Touchscreen code
  3. Click Button Editor
  4. Select the button so that it is surrounded by small black boxes
  5. If the button’s action is Button Page, click the green, right pointing arrow

Adding an Item Button

  1. Select Setup → Point of Sale → Touchscreen Codes
  2. Enter or look up the Touchscreen code
  3. Click Button Editor
  4. In the small Button Editor window, click the Buttons tab
  5. Use the Page drop-down to choose the page
  6. Select the button to add or edit (so that it is surrounded by black boxes)
  1. Fill in the button configuration:
Field NameInformation To Include
ActionChoose Item
Image(Optional) Select a picture
CaptionText displayed on the button
HintA hint that appears if you hover the mouse over the button
ShortcutA keyboard shortcut for the button
ColorThe color of the button
FontThe font of the text on the button
ItemThe item that will be added to the ticket
Default QtyThe default quantity to sell
Pause at quantity checkboxCheck to prompt for quantity
  1. Click Preview to view the button
  1. Repeat for additional buttons
  2. Click Close
  3. Click Save

Creating a New Page of Buttons

Before you define individual buttons, you should define the “pages” of buttons for each grouping of buttons you will need.

Creating the New Page

  1. On the Buttons tab, click New Page
  1. Enter the name for the new page (it is a best practice to make the name meaningful)
  1. Check the checkbox for Allow Item Entry (this allows scanning of items)
  1. A page of blank buttons now appears, select one of the buttons to configure that button

Making a Button Go to a Different Page

  1. Select a button
  2. Fill in the button configuration:
Field NameInformation To Include
ActionChoose Button page
Image(Optional) Select a picture
CaptionText displayed on the button
HintA hint that appears if you hover the mouse over the button
ShortcutA keyboard shortcut for the button
ColorThe color of the button
FontThe font of the text on the button
Button PageChoose the page it will go to
  1. Click Preview

Testing New Buttons

  1. Click the button (that is set to go to another page)
  2. Click the green arrow pointing right (next to the name of the Button page)
  1. To go back, click the green arrow pointing left at the top of the Button editor window

Recent Posts

NCR's Senior Regional Sales Manager and Cloud Solutions expert Julio Vescovi shares some of our recent client success stories with our contactless payment solutions as well as some new NCR updates and what's to come. Julio also discuss other highly requested topics which include: 1.) Contactless Takeout & Delivery 2.) Contactless Dine-In 3.) Contactless Payments 4.) NCR's New Future Proof POS Solution
Newsletter for the month of October 2020.
The 2020 holiday season is fast approaching! 2020 has been a strange year for many retailers because of COVID-19, so it is doubly important to be prepared for the holidays.
Sometimes, the Ingenico iSC250's touchscreen can perform differently than the end user expects. For example, the Ingenico might:

i3 Verticals, LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA | i3 Verticals, LLC is a registered ISO of RBS Worldpay | i3 Verticals, LLC is a registered ISO of Deutsche Bank, USA, New York, NY i3 Verticals, LLC is a registered ISO/MSP of Merrick Bank, South Jordan, UT | i3 Verticals, LLC is a registered ISO of Harris NA, Chicago, IL | i3 Verticals, LLC is a registered ISO of Fifth Third Bank, Cincinnati, OH Copyright i3 Verticals, LLC © 2019. All Rights Reserved.