Delete the line from your import file, then re-do the verify step.
Make a note of the item number, and hand enter the count quantities for this item after the import. You may also want to edit the item record to have cell-specific barcodes.
The Physical Count Edit List is one of the best tools in the Physical Count Process. You can use it to compare your counts against the quantities in Counterpoint. Our favorite method for running the Physical Count edit list is to print all quantities and check the boxes to:
This method of reviewing the edit list shows you the frozen quantity from Counterpoint, the quantity you counted, and the difference between those two numbers (the variance). By checking the box to print non-zero variances only, you are limiting the report to only display items where you did not correctly count your items.
When you preview the report, you can then find any items that were incorrectly counted, and you can try to resolve the discrepancy.
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