Retail Blog - i3 Verticals POS Solutions

Calibrating an NCR POS Touchscreen

Many Counterpoint users also utilize Point of Sale Workstations sold by NCR. These POS Workstations have a touchscreen monitor that reacts to a user's touch to replace a mouse click.

Preparing for the Holiday Season: Planning Discounts

The 2020 holiday season is fast approaching! 2020 has been a strange year for many retailers because of COVID-19, so it is doubly important to be prepared for the holidays.

Negative Inventory Quantities

Most businesses rarely should have negative inventory quantities for their items. There are scenarios where you might sell items into the negative

Security codes are the basis for what a user can or cannot do within Counterpoint. They define which menu code is assigned to users and whether they can perform point of sale functions like processing returns. By default, we program three security code levels for you: Administrator, Manager, and Point of Sale. The administrator level allows the most access to the application, and the point of sale level allows a user the least access to the application.

Menu Codes

Menu codes define the functions available in the Counterpoint menu. For example, if a user does not have the Items function on their menu, they cannot add an item to the database.

User Preferences

Each Counterpoint user has associated User Preferences to determine how Counterpoint functions for that user.

Why You Should Upgrade Counterpoint

Prior to the COVID-19 Pandemic, NCR had announced that In June 2020 they were ending support for older versions of NCR Counterpoint (version 8.5.2 and below).

Touchscreen Code Basics

Touchscreen codes are the basis of the buttons used in Touchscreen Ticket Entry. Each Point of Sale station can have a unique Touchscreen code, if necessary, but one Touchscreen Code is often used for multiple stations so that a user has the same buttons available even if they work at multiple stations.

Using Margin Driven Pricing

A margin is the percentage of a selling price that is profit for the business or organization. Most businesses have commonly used margins for some or all their items. Margins can help you define pricing for your items, but did you know that Counterpoint can make suggestions using margins?

i3POS Retail Blog