Retail Blog - i3 Verticals POS Solutions

Quick Transfers

A Quick Transfer is a one step process to move inventory from one inventory location to another.

Closing Gift Cards and Store Credits

Gift Cards and Store Credits represent a liability to your business. Depending on the laws that govern your state, you may be able to close these Gift Cards and Store Credits at some point, which limits the liability.

Custom Load Lookup

The load lookup process used with the Cipher handheld data collectors allows you to load a list of items and barcodes from Counterpoint to validate barcode scans against. If the item number or barcode is not in the lookup file, the cipher will beep alerting the user that it does not recognize the barcode as being on file. Those items that are not on file can either be put aside to deal with later or taken to the count manager for remediation.

How to Use Advanced Filtering Techniques

The ability to filter data is an important part of Counterpoint’s functionality. Filtering data allows you target or limit what information you see. You can filter when running reports, using lookups, or using table view to make edits to multiple records.

Gmail Ending Support for Counterpoint Mail Functionality

Google has announced that it is ending support of “Less Secure Apps” or the ability to access/use Google Accounts using only the main account username and password. On May 30, 2022, this feature will be discontinued.

Exporting Customer Emails from Counterpoint

You may want to send an email out to your customers and want to get a list of the emails that you have in Counterpoint.

Contactless Cards and Payment Methods

Tap to pay is becoming a bigger and bigger part of the retail payment world. Cards with contactless/tap capabilities and mobile payment options like Apple Pay and Google Pay are in the hands of more customers than ever. Is your business using contactless payments to its full advantage?

Updating Size of Lane/5000 Insert, Swipe, or Tap Card Message

i3 Point of Sale Support has had requests from multiple clients about changing the size of the “Insert, Swipe, or Tap” message on the new Lane/5000 credit card terminals, because the text is smaller than it was on the iSC250s. There is now a way to update the size of the message.

Transferring Inventory to Other Locations

Counterpoint allows for multi-step transfers of multiple items between locations. To complete a transfer, you will enter and post Transfer Out and Transfer In.

i3POS Retail Blog