Retail Blog - i3 Verticals POS Solutions

Learn More About Your Customers

Utilizing this great reporting tool allows you to see what customers have purchased to better equip you for future sales.

Notice: Counterpoint Email Affected by Office 365 Requirements

Starting October 1, 2022, if you send emails from Counterpoint, you will receive an error message. Follow one of these options to avoid disruption.

How to Enter a Write-off on a Customer’s Account

Any business that allows customers to charge to an A/R account runs the risk of not being able to collect that amount. As a result, a write-off may be necessary.

How PIN Credit Can Affect Your Bottom Line

Learn about the three types of PIN cards and how your business can utilize them to help deter fraud and save money.

Promote Your Business Through Your Counterpoint Login Screen

Did you know that you can customize your Counterpoint login screen to showcase your logo or other images that help promote your business?

Take Advantage of the Ingenico Lane/5000 Display

You can use this feature to display your company logo, ads for your goods, or ads for upcoming promotions and promote your business.

Quick Transfers

A Quick Transfer is a one step process to move inventory from one inventory location to another.

Closing Gift Cards and Store Credits

Gift Cards and Store Credits represent a liability to your business. Depending on the laws that govern your state, you may be able to close these Gift Cards and Store Credits at some point, which limits the liability.

Custom Load Lookup

The load lookup process used with the Cipher handheld data collectors allows you to load a list of items and barcodes from Counterpoint to validate barcode scans against. If the item number or barcode is not in the lookup file, the cipher will beep alerting the user that it does not recognize the barcode as being on file. Those items that are not on file can either be put aside to deal with later or taken to the count manager for remediation.

i3POS Retail Blog