i3POS Retail Blog

The New Year has begun, and for a lot of businesses, that means it’s time for a Physical Count. Every year, we help a lot of our clients with issues that arise during the Physical Count process.
There are specific tasks that need to be completed at the end of the fiscal year. Your fiscal year may or may not match your calendar year. Only complete these tasks at the end of your fiscal year.
i3 POS Support has received some calls requesting additional information be displayed on the Ingenico Lane/5000 and iSC250 screen.
From time to time, your System may become bogged down with an abundance of Items that are no longer Sold and/or Stocked at your Location. The Best way to deal with this is by using the Purge Inactive Items Utility.
Microsoft has recently released Windows 11, their newest offering for PC Operating Systems. Often, people think that it is a good idea to upgrade to the latest and greatest software, but that is not recommended for stations running Counterpoint.
In addition to items, Counterpoint offers other label jobs that you can print, including Customer Labels. You can use customer labels to do things like print labels for mailings using common label formats from Avery.
To import data into Receiving you will need a source file. A CSV file is the preferred file type
Occasionally, you might need to change how a credit was applied to a customer’s account. It might have been applied to Open and left as an open credit on the customer’s account. Or the credit might have been applied to the wrong document. The Reapply A/R Documents Utility allows you to choose how a credit is applied.
There are specific tasks that need to be completed at the end of the fiscal year. Your fiscal year may or may not match your calendar year. Only complete these tasks at the end of your fiscal year.

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